Notes from Task Force Meeting #1 (complete)
Delivery Modes Task Force Meeting Notes
June 29, 2005 – 1:00-3:00 p.m.
The meeting was held by video conference. Those in attendance were: Jane Hatch (NEKLS), Joan Hughes and Cindi Hickey (Mabee Library, Washburn), Whitney Davison-Turley and Erica Reynolds (KUMC, Kansas City), Charlene McGuire (SWKLS), and Eunice Schroeder (Stevens County Library).
Agenda
Roster Information Check
Charge to the Task Force:
What methods are currently available to deliver continuing education content?
What is on the horizon in the next three to five years?
What infrastructure is needed to support each type of delivery?
What recommendations would the task force make about suitability of each type of delivery mode for various types of content?
What other questions should we ask?
Are there others we should invite to the task force?
What schedule is possible? Task Force Leaders Report Session is July 20; Final report is to be submitted by August 22.
What is most effective way to proceed?
Notes
The task force brainstormed and discussed various types of technology and techniques currently available that might be used for the delivery of continuing education for library staff and trustees. Ideas that emerged are listed below in no particular order:
1. VoIP – Voice over IP or voice over Internet.
Example: OPAL – Online Programming for All Libraries - Live, online events are held in an online auditorium or private “classroom” where participants can interact via voice-over-IP (using speakers or a headset and a microphone), text chatting, and synchronized browsing. Some events are archived. (See the Menu of Archived OPAL Programs and Events.) The software required for this technology will be downloaded to the participant’s computer by the web site or can be “pushed” to networked library computers. A “white board” feature is being developed for this application.
2. Online or CD simulations.
Example: NexLearn - Simulations are developed in partnership with the CE provider who serves as the content expert for the development. They feature specially designed Learning Events that stage opportunities for failure—the most effective time to learn. By experiencing the appropriate language, processes and actions in risk-free, real-world scenarios, learners understand how to achieve the organization’s specific performance goals. Learn-by-doing exercises.Charlene visited with the vendor at the Kan-ed Vendor Expo. She commented that their services were very impressive and offered at a moderate price. They are located in Wichita, KS. May be a good partner for a Kan-ed Content and Services grant.
3. Online Learning Community.
Examples: InfoPeople and WebJunction
These web based services are working to build learning centers of archived CE courses, workshops, etc. Staff for these services may be useful resources for gathering information about building and maintaining a service of this type. Note: moderators or facilitators are an important component of this tool.
4. Recorded video.
Can be distributed via analog modes (VHS, CD or DVD) or digitally online.
Examples: KLTA Trustee Association Board Orientation video (VHS) and library programs recorded and archived by Kan-ed Live! (See the index of library programs on Gateway to Online Continuing Education for libraries. Scroll down to Video Opportunities.) Note: May be a useful tool for trustee training.
5. VRVS - A web oriented system for videoconferencing and collaborative work over IP networks. The Virtual Room Videoconferencing System provides a low cost, bandwidth-efficient, extensible means of videoconferencing and remote collaboration over networks. Erica says this a good technology to use for meetings with very small (2-5) groups.
6. Elluminate - A provider of live Web conferencing and eLearning solutions for the real-time organization. Serving corporate and academic sectors, the company ensures the best user experience through superior quality VoIP, communications that are in-sync regardless of connection speed, broad cross-platform support, and advanced yet easy-to-use moderator tools. Another similar application is Breeze. These systems are also called “Rapid E-Learning”. Breeze is an automated system for generating online presentations and participating in online meetings/class sessions. Breeze presentations are viewable on any platform (PC, Mac, UNIX, Linux, etc.), and any browser that can support the Macromedia Flash 7 player.
7. Kansas Telemedicine Network – Whitney pointed out that existence of a well-developed and sophisticated telemedicine network across Kansas that is used for high-end distance collaboration and consultation. This network may be a source of expertise and advice during CE program development.
8. Video conferencing systems – Either desktop or H323 (i.e. Polycom) systems. KanRen and Kan-ed each have an MCU (multipoint connector unit or bridge used to connect video conferencing participants or sites). KanRen’s desktop application is Click-to-Meet. Information about KanRen’s services can be found at Video Links. Kan-ed employs Marratech video conference applications. Information about Kan-ed’s video approach can be found at Kan-ed Services. Other examples: Microsoft NetMeeting and WebEx.
9. Online Course Management Software (CMS). Software that creates an online teaching and learning environment. Examples: WebCT, Blackboard, Moodle. (See also “Course-Management Software: Where’s the Library?”.
10. DynixInstitute.com. Video conferencing using the telephone for the audio component. See the archive for examples.
Tasks and Actions:
Jane Hatch will try to recruit a representative from school libraries for the task force.
Erica Reynolds will draft an online survey. She will post the survey to the following mail lists: KANLIB-L, CLENE, LITA, Web for Libraries, PUBLIB-L and a medical librarian mail list. The survey will solicit input from people who are doing things using various delivery modes; we are looking for stories of their best successes and their worst disasters. The survey will be drafted by the end of the week.
Time frame for task force work: Task force leaders meet July 20, task force recommendations due August 22.
Other avenues of exploration: business community and their experiences. I-Pod and MP3 for podcasting as an information delivery mode.
Want to retain: interaction and networking potential of face-to-face delivery; consider more static modes for archival purposes and training that does not change often; need to consider resources necessary for coordinating and maintaining specific delivery modes.
May want to evaluate delivery modes by the level of “touch” they provide.
Need to consider the types of technology necessary for attracting new professionals to librarianship.
Need to determine the format for the presentation of the task force recommendations.
The next Task Force Meeting will be July 19 from 1:00 – 3:00 p.m. The meeting will take place in the Johnson County Library OPAL room. Erica will send instructions.
Notes prepared by Cindi Hickey.
Last revised: July 4, 2005
June 29, 2005 – 1:00-3:00 p.m.
The meeting was held by video conference. Those in attendance were: Jane Hatch (NEKLS), Joan Hughes and Cindi Hickey (Mabee Library, Washburn), Whitney Davison-Turley and Erica Reynolds (KUMC, Kansas City), Charlene McGuire (SWKLS), and Eunice Schroeder (Stevens County Library).
Agenda
Roster Information Check
Charge to the Task Force:
What methods are currently available to deliver continuing education content?
What is on the horizon in the next three to five years?
What infrastructure is needed to support each type of delivery?
What recommendations would the task force make about suitability of each type of delivery mode for various types of content?
What other questions should we ask?
Are there others we should invite to the task force?
What schedule is possible? Task Force Leaders Report Session is July 20; Final report is to be submitted by August 22.
What is most effective way to proceed?
Notes
The task force brainstormed and discussed various types of technology and techniques currently available that might be used for the delivery of continuing education for library staff and trustees. Ideas that emerged are listed below in no particular order:
1. VoIP – Voice over IP or voice over Internet.
Example: OPAL – Online Programming for All Libraries - Live, online events are held in an online auditorium or private “classroom” where participants can interact via voice-over-IP (using speakers or a headset and a microphone), text chatting, and synchronized browsing. Some events are archived. (See the Menu of Archived OPAL Programs and Events.) The software required for this technology will be downloaded to the participant’s computer by the web site or can be “pushed” to networked library computers. A “white board” feature is being developed for this application.
2. Online or CD simulations.
Example: NexLearn - Simulations are developed in partnership with the CE provider who serves as the content expert for the development. They feature specially designed Learning Events that stage opportunities for failure—the most effective time to learn. By experiencing the appropriate language, processes and actions in risk-free, real-world scenarios, learners understand how to achieve the organization’s specific performance goals. Learn-by-doing exercises.Charlene visited with the vendor at the Kan-ed Vendor Expo. She commented that their services were very impressive and offered at a moderate price. They are located in Wichita, KS. May be a good partner for a Kan-ed Content and Services grant.
3. Online Learning Community.
Examples: InfoPeople and WebJunction
These web based services are working to build learning centers of archived CE courses, workshops, etc. Staff for these services may be useful resources for gathering information about building and maintaining a service of this type. Note: moderators or facilitators are an important component of this tool.
4. Recorded video.
Can be distributed via analog modes (VHS, CD or DVD) or digitally online.
Examples: KLTA Trustee Association Board Orientation video (VHS) and library programs recorded and archived by Kan-ed Live! (See the index of library programs on Gateway to Online Continuing Education for libraries. Scroll down to Video Opportunities.) Note: May be a useful tool for trustee training.
5. VRVS - A web oriented system for videoconferencing and collaborative work over IP networks. The Virtual Room Videoconferencing System provides a low cost, bandwidth-efficient, extensible means of videoconferencing and remote collaboration over networks. Erica says this a good technology to use for meetings with very small (2-5) groups.
6. Elluminate - A provider of live Web conferencing and eLearning solutions for the real-time organization. Serving corporate and academic sectors, the company ensures the best user experience through superior quality VoIP, communications that are in-sync regardless of connection speed, broad cross-platform support, and advanced yet easy-to-use moderator tools. Another similar application is Breeze. These systems are also called “Rapid E-Learning”. Breeze is an automated system for generating online presentations and participating in online meetings/class sessions. Breeze presentations are viewable on any platform (PC, Mac, UNIX, Linux, etc.), and any browser that can support the Macromedia Flash 7 player.
7. Kansas Telemedicine Network – Whitney pointed out that existence of a well-developed and sophisticated telemedicine network across Kansas that is used for high-end distance collaboration and consultation. This network may be a source of expertise and advice during CE program development.
8. Video conferencing systems – Either desktop or H323 (i.e. Polycom) systems. KanRen and Kan-ed each have an MCU (multipoint connector unit or bridge used to connect video conferencing participants or sites). KanRen’s desktop application is Click-to-Meet. Information about KanRen’s services can be found at Video Links. Kan-ed employs Marratech video conference applications. Information about Kan-ed’s video approach can be found at Kan-ed Services. Other examples: Microsoft NetMeeting and WebEx.
9. Online Course Management Software (CMS). Software that creates an online teaching and learning environment. Examples: WebCT, Blackboard, Moodle. (See also “Course-Management Software: Where’s the Library?”.
10. DynixInstitute.com. Video conferencing using the telephone for the audio component. See the archive for examples.
Tasks and Actions:
Jane Hatch will try to recruit a representative from school libraries for the task force.
Erica Reynolds will draft an online survey. She will post the survey to the following mail lists: KANLIB-L, CLENE, LITA, Web for Libraries, PUBLIB-L and a medical librarian mail list. The survey will solicit input from people who are doing things using various delivery modes; we are looking for stories of their best successes and their worst disasters. The survey will be drafted by the end of the week.
Time frame for task force work: Task force leaders meet July 20, task force recommendations due August 22.
Other avenues of exploration: business community and their experiences. I-Pod and MP3 for podcasting as an information delivery mode.
Want to retain: interaction and networking potential of face-to-face delivery; consider more static modes for archival purposes and training that does not change often; need to consider resources necessary for coordinating and maintaining specific delivery modes.
May want to evaluate delivery modes by the level of “touch” they provide.
Need to consider the types of technology necessary for attracting new professionals to librarianship.
Need to determine the format for the presentation of the task force recommendations.
The next Task Force Meeting will be July 19 from 1:00 – 3:00 p.m. The meeting will take place in the Johnson County Library OPAL room. Erica will send instructions.
Notes prepared by Cindi Hickey.
Last revised: July 4, 2005
posted by Cindi Hickey at
1:30 PM
